Bonjoro for Customer Success
Use personalised video to activate new users and turn them into high-spending superfans
"'Be Human' is our number one value at YourVone. Bonjoro helped us get that across to customers."
Jeremy Redman, YourVone
Send personal videos
Use personal videos at key moments in your customers journey
With Bonjoro your team can send fast personal videos at just the right moment, to convert trials, welcome new users, and support them throughout their journey with your business.
Give Bonjoro a try ->
Custom branding
Stand out, and spark greater customer engagement
Stand out in your customer's inbox with something truly personal. Customise your videos with your own branding, and add CTA buttons to drive better activation and ongoing engagement.
Be inspired by our video playbook ->
Connect your tool
Connect with the Customer Success tools you already use
Bonjoro connects to your existing CS tools so you can send your personalised videos at the perfect moment. Send videos based on key events like new trial, card added, and product milestone reached.
Check out our integrations ->
More reasons why customer success teams should use Bonjoro
Get better open rates with personalised video emails.
Spark conversations with your customers and drive up LTV.
Send video updates to multiple users using Rollups.
How are other customer success teams using Bonjoro?
Onboard new customers
Send personal videos to new customers to welcome them and advise them on next steps.
Re-activate churning customers
Send personal videos at the right moment to save customers in danger of churning.
Respond to customer issues
Use personal video to respond to customer issues quickly, clearly, and with a human touch.
Here's what other customer success teams are achieving with Bonjoro videos.
"Recording each video takes about 30 seconds. But the effect is much bigger than that!"
Retention
Reduced annual user churn by 36.23%
"The Bonjoro variant audience was 18% more likely to convert than our control audience."
Conversion
An 18% increase in trial conversions
"“Be Human” is our #1 value at YourVone. Bonjoro helped us get that across to customers."
Growth
$20k to $50k MRR in just a few months
We have just so much great feedback from customers saying: "What an amazing customer success experience!"
Alex at Design Pickle explains why his whole team loves Bonjoro
Explore the Bonjoro blog
Find the right plan for you
Check out our flexible plans
Free 14-day trialNo credit card requiredCancel anytime